Terms of Service

Last updated: June 2026

Welcome to Mercy Shops. By accessing or using our website at mercyshops.org, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase or using our site.

1. Acceptance of Terms

By visiting our site, creating an account, or placing an order, you confirm that you are at least 18 years of age and agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.

2. Products & Services

Mercy Shops is a fashion retailer offering a curated selection of clothing for women and men, boots, dresses, and jewelry. Products are fulfilled through third-party dropshipping suppliers. Product descriptions, images, and specifications are provided in good faith but may vary slightly from the actual product due to the nature of dropshipping fulfillment.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

3. Pricing & Payment

All prices are listed in US Dollars (USD) unless otherwise stated. We reserve the right to change prices at any time. Payment must be made in full at the time of purchase. We accept major credit cards and other payment methods as displayed at checkout.

We are not responsible for any fees charged by your bank or payment provider.

4. Orders & Fulfillment

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or product unavailability.

Order confirmation emails are sent automatically and do not guarantee fulfillment. You will receive a separate shipping confirmation once your order has been dispatched by our supplier.

5. Shipping & Delivery

Estimated delivery times are provided as a guide only and are not guaranteed. As we work with third-party suppliers, shipping times may vary by product and supplier location. Delays may occur due to carrier issues, customs processing, or other factors outside our control. Mercy Shops is not liable for delays once an order has been handed to the carrier.

Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns & Refunds

Please refer to our Refund Policy for full details on returns, exchanges, and refunds. As we work with third-party suppliers, return eligibility may vary by product. Items must be unworn, unwashed, and in original condition with tags attached to be eligible for return.

7. Sizing & Fit

We provide sizing guides on product pages to help you find the right fit. However, sizing may vary between styles and suppliers. We encourage you to review the sizing information carefully before purchasing. We are not responsible for items that do not fit if the correct size was ordered based on the provided guide.

8. Intellectual Property

All content on this website — including text, images, logos, graphics, and product descriptions — is the property of Mercy Shops or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

9. Prohibited Use

You agree not to use our website to:

Violate any applicable laws or regulations
Transmit spam, malware, or harmful code
Attempt to gain unauthorized access to our systems
Engage in fraudulent transactions or impersonate others
Scrape, copy, or harvest data from our site without permission

10. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our site will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Limitation of Liability

To the fullest extent permitted by law, Mercy Shops shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount you paid for the order in question.

12. Governing Law

These Terms of Service are governed by the laws of the United States and the state in which Mercy Shops operates, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts of that jurisdiction.

13. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.