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Contact Information

Last updated: May 2026

We're here to help! If you have any questions, concerns, or need assistance with your order, please don't hesitate to reach out.

Jasmine Mercedez Website: jasminemercedez.com Email: jasminemercedezshop@gmail.com

Customer Support Hours We aim to respond to all inquiries within 1–2 business days. Our team reviews messages Monday through Friday.

Order Inquiries For questions about an existing order — including shipping updates, returns, or product concerns — please email us with your order number and we'll get back to you as quickly as possible.

General Inquiries For all other questions about our products, brand, or wholesale opportunities, reach us at jasminemercedezshop@gmail.com.

We're committed to providing a calm, attentive experience — just like our products. 🌿